Privacy Policy
Last updated: January 4, 2026
1. Introduction
Welcome to Topho ("we," "our," or "us"). We match event photos to guests using face recognition technology. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information in the following ways:
- Photos and Images: Photos uploaded by event organizers (Studio users) and selfie reference photos uploaded by guests.
- Biometric Data: We generate numerical face embeddings from photos to perform face matching. This data is used solely for the purpose of finding your photos within a specific event.
- Account Information: Name, email address, and authentication information when you sign up as a Studio.
- Usage Data: Information about how you interact with our service.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service.
- Process photos to identify and group images of specific individuals.
- Allow guests to find and download their photos.
- Improve and optimize our Service.
4. Biometric Data Retention
Face embeddings (biometric data) are generated on-demand and are stored only for the duration necessary to provide the matching service for an event. We do not use this data for training general purpose API models or for any purpose other than matching photos within the specific event context.
5. Third-Party Services
We may use third-party service providers to facilitate our Service, such as cloud storage providers (e.g., Google Drive) and hosting services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at support@topho.com.